Frequently Asked Questions
Reservations and Seating
We do not have a dress code.
You’re more than welcome to walk in without a reservation, and we’ll do our best to accommodate you! However, to ensure the best experience, we always recommend booking in advance.
We are unable to take reservations for the terrace outside as they are allocated on a first come, first served basis.
The largest table size we can accommodate is 6 guests.
Menu and Dietary Restrictions
While we don’t have a dedicated children’s menu, many of our dishes can be adapted to suit younger palettes. Our servers will be on hand for any suggestions!
We do, our menu offers a variety of options tailored to different dietary needs. Please visit our menu page on our website to download our menus.
Our dishes are not halal.
All our dishes are prepared in our one main kitchen, where a variety of ingredients are used (including nuts, eggs, dairy and gluten). Although we follow the strictest hygiene practices to minimise the risk of cross-contamination, we cannot guarantee any dish to be totally free from allergens. If you would like to know more about how our dishes are cooked or prepared, please talk to your waiter or a manager.
Accessibility and Amenities
The restaurant building is accessible from the street to wheelchair users as well as our toilets located on the ground floor.
Absolutely, our canine friends are more than welcome to join us on the terrace or in the bar. Guide dogs are welcome throughout the restaurant.
Yes, you are more than welcome to visit for just a coffee or a cocktail in the bar or terrace, subject to availability.
We do not use a specific taxi company, however, we have a taxi rank directly opposite the restaurant on Sloane Square.
Location and parking
Our closest tube station is Sloane square (Circle and District line), a short 1-minute walk away from the restaurant.
The nearest car park is the Cheltenham Terrace Car Park located on the Cheltenham terrace.
Our team have created a lovely guide of local attractions and local businesses to visit in the area. You can read the blog here.
Services and Charges
Our standard discretionary service charge is 15% and this is automatically added to all bills.
All gratuities are managed by an independent professional third-party Troncmaster for The Wolseley Hospitality Group and are distributed to the staff.
If you need to cancel your booking, just let us know online or by phone, and there won’t be any charge. Please note, for no-shows, a £15 fee per person will apply for both lunch and dinner reservations.
We respect the privacy of all our customers. The Privacy Policy sets out the data processing practices carried out by us through use of the Website. If you have any requests concerning your personal information or any queries with regard to these practices, please contact reservations@thewolseley.com.
Please follow the ‘unsubscribe’ link from any of our email newsletters. Alternatively, you can let us know by email. It can take up to four weeks for your preferences to be registered on our system, so you may still receive emails from us during this period.
In the event that you have a complaint regarding a product or service purchased from The Wolseley, please contact our Customer Service team.